Please read the following terms and conditions carefully. Epic Surf School reserves the right to revise and update the terms and conditions presented whenever it deems necessary.

General Information

  • Epic Surf School (also called ESS) is a school specializing in teaching surfing to all levels (Beginner/Intermediate/Advanced) and for all ages from 6 years old.
  • ESS provides the necessary equipment for surfing.
  • ESS provides an extra transportation service for all its students who wish to include this service.
  • ESS collaborates with experienced surf instructors, accredited by the FPS (Portuguese Surf Federation) and IPDJ (Portuguese Institute of Sport and Youth).

Surf Lessons

  • Classes at ESS are held in groups or individually (private lessons).
  • Lessons at ESS can be purchased in the following formats: Single lesson; Lesson packages of 3/5/10; Private lessons; Private lesson packages.
  • Session duration: 2 hours (including preparation and warm-up).
  • Teaching location: Riviera Beach, Costa da Caparica, and according to the most suitable sea conditions (tide chart, weather and sea conditions).
  • ESS limits group classes to a maximum of 5 students per instructor, and 20 students per class (4 instructors) to ensure greater safety, personalized service, and quality of instruction.

Reservations and Bookings

Lesson reservations:

  • Lessons can be booked directly at the school, or by phone/email/WhatsApp/Instagram/Facebook.
  • Reservations requested more than 48 hours in advance require a 50% deposit of the total amount in question to be validated. The remaining balance must be paid before the start of the first lesson.
  • For initial registration, ESS requires the following information to activate individual insurance: First and last name; Date of birth; Nationality.

Scheduling classes:

  • Class scheduling and times can be communicated in person at the school, or via SMS/email/website the day before the class.
  • Communicating classes via SMS/email requires confirmation from the student/client by the time specified in the message to validate their attendance.
  • In case of adverse conditions, the class will be rescheduled and the new date and time will be communicated via SMS/email.

Insurance

  • From the moment of registration, all ESS students/clients are covered by individual personal accident insurance (in addition to civil liability insurance), valid for all sessions.

Tuition Payment

  • Lessons can be paid for in cash at the school, by credit card (via Paypal), or by bank transfer (IBAN sent during the booking process).
  • Payment by bank transfer requires sending proof of payment to: info@epicsurfschool.pt
  • Epic Surf School does not accept card payments on its premises.
  • The packs are valid for 3 months from the date of purchase.
  • ESS requires the submission of tax information for issuing a receipt/invoice.
  • All prices charged by ESS include 23% VAT.

Cancellation and No-show

  • Once the student/client’s attendance at the class is confirmed, it cannot be cancelled, except for reasons of illness or force majeure that are duly justified.

Refunds:

  • Refunds require that a cancellation notice be sent to info@epicsurfschool.pt up to 48 hours before the scheduled lesson.
  • After this deadline, the school will not accept refund requests.